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HELP AND GUIDES

Got stuck? We're here to help!

 

 

 

How do I connect my connected device? 

1. Write down the Device ID number written on the device
(This is usually a four digit number, e.g. 1234)

2. Identify where the OBD II port is located in your vehicle
(Our pro-tip is to google: "Vehicle brand + model + OBD II")

3. Push the device into the OBD II port

4. Log in to your Vialumina account

5. Choose 'Vehicles' in the main menu

6. Find your vehicle in the vehicle registry - or add your vehicle

7. Press the green button with the pen in the upper right corner to open the edit window

8. Scroll down to 'Device ID' and add the Device ID from the connected device you just installed

9. Press 'Save'

 

How do I ADD A VEHICLE?

1. Log in to your Vialumina account

2. Choose 'Vehicles' in the main menu

3. Press 'Add' in the upper right corner

4. Choose 'Add vehicle' 

5. Enter the registration number of your vehicle

6. The system automatically adds information about your vehicle

7. Press 'Save'

 

How do I ADD MULTIPLE VEHICLES at once?

1. Log in to your Vialumina account

2. Choose 'Vehicles' in the main menu

3. Press 'Add' in the upper right corner

4. Choose 'Add vehicles in bulk' 

5. Upload your vehicle CSV file and add your vehicles in it
(You can download the sample file in the system)

6. Press 'Upload'