Careers at Vialumina
Work close to customers, product, and real operational data from day one
"Your work directly influences how fleets operate, plan, and transition to electric"
Real impact from day one
"Work hands-on with customers, product, and real operational data."
OPEN ROLES
We’re currently hiring
Customer Success Manager, Sustainable Mobility SaaS
Help customers turn data into real business value. Work closely with product, tech, and commercial teams to ensure long-term success.
About the role
As a Customer Success Manager, you have overall responsibility for ensuring that our customers receive the right support, solutions, and real business value from Vialumina.
You act as an escalation point and specialist resource for both customers and internal teams in situations that require technical understanding, business perspective, and a holistic view.
The role combines support, customer value creation, and product impact.
• Act as an escalation point for customer issues and support cases
• Ensure quality and structure in how customers receive support and assistance
• Drive onboarding and ongoing development for larger and more advanced customers
• Support customers in interpreting data and turning insights into decisions
• Serve as a technical and business-oriented sounding board in pre-sales and customer dialogues
• Capture recurring questions, bugs, and needs that impact product development
• Have experience in Customer Success, Support, Solutions, Tech Consulting, or B2B SaaS
• Are comfortable taking ownership of complex customer situations
• Can troubleshoot and problem-solve effectively
• Are technically curious without being a developer
• Understand how strong support connects to customer value, retention, and business outcomes
• A key role in a growing SaaS company within mobility and energy
• Competitive salary, wellness allowance and modern tools
• Ownership with direct impact on customers, product, and business
• Meaningful customer challenges
• Close collaboration across product, sales, and engineering
• A pragmatic culture with short decision paths and high trust
Send your CV to career@vialumina.se
Subject: Customer Success We recruit continuously.
Why work at Vialumina
Solve real fleet challenges with data that matters.
Built and used in real operations, not hypotheticals.
• High ownership and short decision paths
• Small, trusted team working close to customers
• Data, energy, and mobility intersecting in real operations
• Products built for fleets at scale, not hypotheticals
• A culture that values clarity, responsibility, and learning
Who we’re looking for
Turn complexity into reliable products.
Products that teams depend on every day.
• Take ownership from problem to outcome
• Think in systems, not just features
• Comfortable working across product, data, and operations
• Care about quality, reliability, and long-term impact
• Curious, pragmatic, and willing to learn continuously
Curious about working at Vialumina?
We don’t always have open roles, but we’re always interested in people who enjoy building reliable products that actually get used.